If you contact us we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number.
Please do not give us other personal or sensitive information.
Other than circumstances such as unlawful activity or serious threats to health and safety, we do not share Personal Information with any third parties, including government agencies. You may opt out of further contact from us at any time.
How we deal with complaints and requests
You may request access to Personal Information about you that we hold and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete. You may also make a complaint about our handling of your Personal Information. These services are free of charge.
To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.
You can contact us by email, or send your request or complaint to the postal address below. We undertake to respond within 30 days. If the request or complaint will take longer to resolve, we will provide you with a date by which we expect to respond.
How we protect your Personal Information
This online service is hosted in Australia on secure servers. To help protect the privacy of data and personal information we collect and hold, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis.
We train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to employees who need it to provide benefits or services to you.
Our website uses the Piwik Open Analytics Platform, a service which transmits website traffic data to a server in Sydney which is managed by Savvy Wombat. This service does not identify individual users or associate your IP address with any other personal data you provide to us. We use reports provided by Piwik to help us understand website traffic and webpage usage.
While our website has links to social media sites, such as Facebook, Twitter, LinkedIn, and so on, we do not connect to these sites in any other way. This means that your website and webpage visitor information is not shared with these sites.
Write to us at:
PO Box 314